Heartland Alliance Ltd-Gte is a service-based human rights organization with a global heritage that is established under the laws of Nigeria with a mission to engage as a lead and global player with a variety of stakeholders to create access to opportunities and resources for comprehensive healthcare and social and economic justice for all. Heartland Alliance Ltd-Gte is building on over a hundred-year legacy of Heartland Alliance International (HAI); the global arm of Heartland Alliance for Human Needs & Human Rights, a family of organizations that has been leading anti-poverty and social justice work in Chicago for more than 125 years to provide high quality and stigma-free services for all using a tailored human rights-based approach.
Overall Job Functions
The Data Entry Assistant position takes primary responsibility for efficient, accurate, and timely representation (data entry) of the client-level paper-based medical records across all the relevant client-level databases with a special focus on the EMR systems (LAMISPlus, LAMIS3.0 – MHPSS, etc). He coordinates the Data Entry Clerks to ensure seamless and sustained day-to-day active retrieval of service provision source documents (paper format) from the relevant program/clinic staff for timely entry into the EMR system. The position holder also participates actively in routine (weekly/monthly) client-level data review processes, multi-layer data analysis, and accurate reporting into the aggregate-level database (DMEL, HFR/APPR).
Essential Duties and Responsibilities:
- Coordinates the activities of the Data Entry Clerks to ensure deliberate and sustained day-to-day active retrieval of source documents (paper format) from the relevant program/clinic staff.
- Take overall responsibility for detailed review of client folder for completeness, appropriateness, and overall quality prior to data entry.
- In liaison with the Zonal/OSS SI lead, provide feedback concerning any identified data quality concerns and follow-up with appropriate service delivery staff.
- Ensure timely data entry into the EMR systems (LAMISPlus, LAMIS3.0) to ensure accurate representation of service delivery efforts across the electronic reporting platforms.
- Escalate data Work with primary service providers (or the M&E focal persons) to resolve questions, inconsistencies or missing data and verify accuracy of data before entry into the LAMIS.
- Assist the zonal/OSS SI lead to generates summary reports, respond to data calls and other inquiries relating to EMR/DMEL data issues.
- Ensure that confidentiality and security of data is preserved for both paper-based and electronic data sources.
- Support the MRO maintaining an efficient medical records management system including reliable audit trail, systematic filing, and retrieval practices.
- Assist the State M&E focal person in keeping track of summary data and source documents (patient/client forms, registers, and summary forms and assist in updating service registers and preparation of summary reports during the reporting period and when necessary.
- Participate actively in routine (monthly/quarterly) internal DQA processes including data review, collation, correction, and updating of incomplete entries/ records and transfer into appropriate electronic platform. This extends to the LIPs/CBOs activities.
- Ensure complete entry of identified backlog data from program records into EMR and DMEL database.
- Engage actively in weekly/monthly data collation, processing, and reporting on DMEL and other reporting platforms.
- Perform other M&E-related duties as assigned.
- Time Management – Ability to prioritize tasks, manage time and complete competing request in a fast-paced, changing environment with minimal supervision.
- Quality Management - Looks for ways to improve and promote quality, accuracy and thoroughness
- Written Communication - Writes clearly and informatively
- Adaptability - Adapts to changes in the work environment; Manages competing demands, able to creatively deal with frequent and unexpected demands.
- Cultural Sensitivity – Respects cultural environment in which person is working and does not act in a manner that is outwardly offensive to the local community.
- Non-discriminatory- Do not discriminate persons based on sexual orientation or gender identity, age, preferred jobs or behavioral habits
- Good oral and written English communication skills
- Knowledge of Local Language will be an advantage.
- Must be able to speak fluently
- Working knowledge of Microsoft Office, Internet Explorer, email
Method of Application
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